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Posted: Jun 17, 2020


After following the Government guidelines back in March to close all non-essential stores and restaurants, The Heart Shopping Centre is delighted to announce that their retailers will be reopening from Monday 15th June.


The Heart Shopping Centre, which is located in the affluent Surrey town of Walton-on-Thames offers over 45 retailers, a popular selection of chain restaurants, a 24-hour gym and public library has been closed since the 23rd of March as a result of the COVID-19 pandemic.

During the lockdown, The Heart Shopping Centre remained open seven days a week to help serve the town with four essential stores; Sainsbury’s, Holland & Barrett, Courts Pharmacy and Poundland.  Additionally, The Heart suspended car parking charges at their on-site 800 space car park which will continue for the month of June.

Centre Manager, Mark Middleton commented: “We are very happy to announce that our non-essential retailers will be reopening their doors from Monday 15th June, they have been greatly missed and we know that our shoppers are looking forward to seeing them again. Unfortunately, our restaurants and beauty salons will remain closed, but we look forward to welcoming them back in the not too distant future.

Visitors who may be nervous about returning to shopping centres can rest assured that here at The Heart Shopping Centre we have implemented a number of new safety measures following the pandemic. These include hand sanitizer stations at all entrances and a one-way system inside the covered mall.  We have also placed reminders on how to social distance and initiatives we all can take to help prevent the spread of coronavirus. 

As part of our new safety measures, we would like to remind our customers that we are limited to the number of people who can be inside the covered mall and stores at one time.  Therefore, during peak times a queuing system will be in place.

We are very much looking forward to welcoming our regular shoppers and new customers back to The Heart Shopping Centre.  We would be grateful for your feedback on our safety measures. To leave a comment please inbox our Marketing team via The Heart Shopping Centre Facebook page @heartshopping.”

Several retailers have already confirmed that they will be reopening next week including Clarks Shoes, Rituals and H&M Kids. Others including independent retailer Surrey Home & Gifts will reopen on Wednesday.

Even though The Heart Shopping Centre will be reopening its doors, some retailers may experience restrictions during this time.  To keep you informed will be providing updates on opening times on our social channels.

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