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Today We're Open:
9:30am - 6:00pm

THE HEART FAQ

DOES THE CENTRE HAVE BABY CHANGING FACILITIES?

Yes, our baby changing facilities are located within the public toilets which are located between the car park and Pure Gym. Baby changing facilities are also located within Sainsbury’s.

WHERE ARE THE TOILETS LOCATED?

The toilets are located in between the car park lifts and Pure Gym.

IS THE CENTRE DISABLED FRIENDLY?

Yes, The Heart Shopping Centre is fully disabled-friendly. The Centre has two lifts with access from each level of the car park into the Centre. As the Centre is on one flat level it is also suitable for those who need to use a wheelchair, mobility scooter or those who find it hard to walk on uneven surfaces. We also have disabled toilets which are located outside the car park lifts. Unfortunately, we do not currently have the facility to rent mobility scooters or wheelchairs.

ARE DOGS ALLOWED IN THE CENTRE?

Unfortunately, we do not allow dogs within the covered mall unless they are trained assistance dogs.

CAN I RIDE MY BIKE IN THE CENTRE?

Visitors to The Heart Shopping Centre are not permitted to ride their bike within the covered mall or down Nettlefold Walk. We ask that you push your bikes to prevent accidents.

WHERE ARE THE ATMS LOCATED WITHIN THE SHOPPING CENTRE?

The Heart Shopping Centre has two ATM machines. Both machines are located outside Sainsbury’s on Nettlefold Walk.

WHAT HEIGHT RESTRICTIONS ARE IN PLACE WITHIN THE CAR PARK?

There is a vehicle height restriction of 2.1m.

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